This Privacy Policy outlines how we collect, use, and share any personal information when you visit or purchase from Reelenz.com.
We appreciate you trusting us with your information. We understand the importance of protecting your privacy, so we promise to never share, rent, trade, or sell your personal information for any reason whatsoever.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. When you visit our website, we also automatically collect information about your device such as time zone and location and through the use of browser cookies. Additionally, we purchase or attempt to purchase product through our website, we collect information such as your name, contact information, billing address, shipping address and payment information.
What do we use your information for?
All information you provide us will be kept private and confidential and used for the following purposes only:
- To process your purchase and delivery transactions
- To provide good customer support (your information helps us to more effectively respond to your requests and inquiries)
- To screen for potential for potential risk or fraud
- Communication via email of information that may be of interest to you (these are periodic emails and we promise not to spam you)
- To improve our website (we are always looking for ways to improve our website offerings based on the information and feedback we receive from you)
If at any time you do not wish to receive emails from us, please click the unsubscribe link at the bottom of the email you receive or simply email a request to [email protected] with the word ‘unsubscribe’ in the subject line. Please note that when you unsubscribe from our communications, you will still receive order confirmations, invoices, statements and requests for payment emails.
When you place an order through our website, we will retain your order information for our records unless or you ask us to delete this information.
Security
We are serious about keeping your information secure. To prevent unauthorised access or disclose, we have put in place physical, electronic and governance procedures to safeguard and secure the information you provide us.
External sites
Reelenz.com may provide links to other websites operated by third parties. This Privacy Policy does not apply to third party websites that are accessible through our website. When you click on any of those links, you will be transferred out of our website and connected to the website of the organisation that maintains that website. Reelenz exercises no control over linked sites and each of those sites maintains its own independent privacy policy. We encourage you to read the privacy policies of those websites to learn how they collect, use, share and secure your information.
Controlling your information
If you believe that the information, we are holding for you is incorrect or incomplete, please email us on [email protected] we will correct or update any information found to be incorrect or out of date.
We may update this policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reason.
For more information about our privacy practices or if you have any questions, please contact us by email at [email protected] or mailing us at PO Box 281, Ruakākā, 0151, New Zealand.
