Shipping & Delivery
Delivering across the globe
General Information
We currently deliver nationwide within New Zealand as well as to Australia, USA, EU and the Pacific Islands. For delivery to other international destinations, please contact us on [email protected] to confirm shipping costs. If you prefer to arrange shipping yourself, we will endevour to accommodate this within reason.
Within New Zealand ship within 2 business days, excluding weekends and public holidays. We will always do our best to get your order to you as soon as possible, but we rely on third party couriers and transport operators so we cannot guarantee an exact delivery date to your intended destination.
Shipping arranged by Reelenz will always be done with tracking and we will provide you with the tracking number(s) as soon as goods leave our premises, so that you can track its progress. Notification of tracking numbers and delivery updates may come from third party providers so please be mindful of this when looking for your tracking numbers.
Delivery Timeframe Guideline
Within New Zealand orders by courier are usually delivered within 3 working days although rural delivery may take a day longer. It depends on the local courier’s delivery schedule. For larger orders, the delivery timeframe will depend on the operator and your location.
International delivery can be arranged. We recommend you contact us on [email protected] for an estimate of shipping cost and delivery time to your exact location.
